Your Assurance of Quality with GLS.

More Questions?

• What exactly does the 30-day guarantee cover?

  Our 30-day guarantee is a promise of quality and fit. If the candidate we place with your organization isn't the right match within the first 30 days, we'll find you a suitable replacement at no extra cost. It's our commitment to ensuring you have the right team member for your needs.

• How quickly can a replacement be provided under the guarantee?

  We understand the importance of time in business. If a replacement is needed, we act swiftly to find you an alternative candidate. Our dedicated team works diligently to ensure minimal disruption to your operations, typically providing a replacement within an expedited time frame.

• Is there a limit to the number of replacements under the guarantee?

  Our goal is always to get it right the first time. However, should the need arise, our guarantee covers one replacement within the initial 30 days of the placement. We strive to ensure that the replacement candidate aligns perfectly with your requirements.

• Do I need to provide feedback for the replacement process?

  Yes, your feedback is invaluable. It helps us understand why the initial match wasn’t suitable and guides us in finding a more fitting candidate. We believe in open communication and collaboration to ensure the best outcomes.

• What happens if the replacement doesn’t work out either?

  While it's rare, if the replacement also doesn’t meet your expectations, we’re committed to working with you to resolve the situation. We view our relationship as a partnership and are dedicated to your satisfaction and success.